FAQ

Frequently Asked Questions

Are your garments RTW or Made to order?

Many of our pieces are produced in small batches or made to order to ensure quality craftsmanship and reduce waste.

How long will my order take?

Orders are generally produced within 7-10 business days.

Shipping times vary depending on your location.

Do you ship internationally?

Yes. We offer worldwide shipping.

International customers are responsible for any applicable customs duties or import taxes.

How do I choose my size?

Please refer to our Size Guide before placing your order.

If you’re between sizes or need assistance, feel free to contact us.

Can I change or cancel my order?

If your order has not entered production or shipped, we may be able to accommodate changes.

Please contact us as soon as possible.

What payment methods do you accept?

We accept major credit and debit cards along with additional payment methods available at checkout.

How should I care for my garment?

We recommend following the care instructions provided on your garment’s label to preserve its quality and longevity.

My tracking hasn’t updated.

Tracking information may take 24–48 hours to become active after your order has shipped.

If you need assistance, please contact our customer care team.